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Database import error is ARIS 9.7 SR2

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Hello,

We are facing errors while importing the database of 7.2 to new ARIS 9.7. The import process runs for many hours and then throws the following error

Unable to import database. Restore error: Migration of V72 database <database name> failed: com.sag.aris.cip.api.CipException: error during mutation

The backend database for the ARIS installation is Oracle. We are able to create new databases in ARIS but are not able to import any of the old version databases.

If anyone has faced the same issue, it would be great if you share your experience and resolution on this.

Regards,

Amol Patil


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