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Connect - matrix fact sheet does not work

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ARIS 10 SR2.  I'm trying out the various subordinate fact sheets, and most of them behave as I would expect.

The "Matrix" fact sheet doesn't do anything, though.  All I get is an animated progress bar saying "Loading matrix model", and nothing happens.

Is there something I'm missing?  Should I be able to use the matrix view in Connect?


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